Shipping


Shipping Options for Back The Blue apparel:
• Customer pick-up at our location, FREE
• U.S. Postal Service SmartPost for small quantities
• FedEx Ground for larger quantities 


Shipping Rates for Back The Blue apparel:
FREE - customer pick up at Global Recognition, 980 Velp Ave., Green Bay, WI 54303 during showroom hours
• $10 freight for orders up to $49.99
• $15 freight for orders from $50 - $99.99
• $20 freight for orders from $100 - $199.99
• $30 freight for orders $200 - $300; call for freight estimate for quantities above this


Shipping Options include:
• FedEx
• UPS
• U.S. Postal Service
• Customer pick-up at our location

Shipped orders are FOB Green Bay, WI

Individual Drop Shipments:
$5.00(z) per destination when provided via email in Excel or CSV format to our specifications. Contact Customer Service for a sample format.

Guarantee:
Your satisfaction is important to us. We guarantee replacement or refund of any products due to shipping damage, defect or factory error upon inspection of returned products, if they are returned within 30 days from receipt of the shipment.

Return Policy:
Custom, imprinted and non-stock items are non-refundable.

Lost or Damaged Merchandise:
Claims for repair, replacement, corrections or shortages must be presented to our company within 7 days from receipt of shipment. Re-shipment, if necessary, requires the use of professional care and packaging materials to prevent damage in transit.